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Minggu, 13 Februari 2022

Finding a Business Analyst


Finding a Business Analyst

There are times when a business starts to lose money and no-one is sure where the problem is located.  Going over facts and figures only points to the bottom line.  The bottom line continues to shrink.  People start to get desperate.  Strategies are planned and implemented to no avail.  Tried and true measures are no longer working.  It is time to call on the experts.  The business analyst needs to be  brought in.  The problem is finding one who knows the company.

Finding a good business analyst is not as hard as everyone thinks.  They are not the enemy.  They are not some eerie creature sneaking around, lurking behind every corner.  A good business analyst is a creative thinker.  He or she is a motivational, aggressive team player.  The business analyst can gather data and other pertinent information from management and other sources to determine what is the key problem.

A qualified business analyst may already exist in your organization.  A member of the IT department could be the one who develops a project program designed to save the company money.  This is some one capable of setting up a development team to think outside the box.  You are looking for someone creative.  You want someone who is not afraid of a vision.  Someone with good communication skills is a must.  Most projects fall short due to the lack of communication.

It is actually a benefit to choose someone in-house.  He or she already knows the company.  The business analyst will know the strong attributes as well as weaknesses of the company.  Choosing someone from inside the organization means he or she will know the people involved.  Camaraderie may already exist.  This can make the gathering of information easier.  The more easy it is to collect needed data and information, the more quickly a project scope can be developed.

The best business analyst will be able to speak the language of which ever department he or she needs to interact with.  He or she will not get caught sidetracked with mundane tasks and mute points.  The business analyst will know what information is needed and get it.  They will keep the big picture in mind.  They will motivate others to stay on task.  A good business analyst will allow someone the freedom of creativity.  Obviously what was being done did not work.  A new approach is needed and the qualified business analyst will see this.

Someone who can develop a repoire with the departments to meet expectations is the perfect candidate for business analyst.  This person will act as a liaison between management and development teams.  He or she should be able to speak with authority while still maintaining a level of respect.  The perfect business analyst will be able to foresee problems which may arise between teams and squelch them before they start.

A liaison between involved departments, a leader during meetings, a project developer, and a numbers cruncher are all beneficial attributes of a good business analyst.  Find someone capable of doing all these things and you have found a great asset.(red)

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Difference Between Systems Analyst and Business Analyst


Difference Between Systems Analyst and Business Analyst

Many run into the problem of differentiating between a systems analyst and a business analyst.  The differences in some organizations do not exist.  In other companies, the comparison is almost an insult.  Depending on the business or corporation, there are many differences.  The job title is not the only thing with which to compare these two separate roles.  The problem occurs when the title is not so conclusive.  The business systems analyst or the systems business analyst can actually be one or the other or both.  Job description is the only way to tell when this happens.  There are differences, though.

A systems analyst is capable of looking at a program or utility and see the code.  They can go in and pinpoint where changes need to be made.  They can incorporate the new data into an existing program for benefiting the company.  The systems analyst can collect data and transform it into usable code for a new project or program.  They can recognize where problems may lie in the code itself.  They can rewrite this code to alleviate the problem.  Usually, the systems analyst can consult with other IT members in technical jargon foreign to the business stakeholders.  The stakeholders are just grateful the job is being done.

The business analyst has a more complicated position.  He or she must not only understand the way IT speaks but also how the stakeholders speak.  The business analyst is more of a people person.  He or she acts as a liaison between management and IT.  A business analyst will be able to look at all aspects of the company and discover underlying causes for system failures.  He or she may not be able to write the code to fix the issue.  The business analyst can at least come up with the concept of what the code is supposed to do.

The business analyst can retrieve reports and data from IT and transform it into reports needed to develop a project plan or program.  Further development and research may be needed from another department which the business analyst is capable of doing.  This is not to say the systems analyst can not do the job.  The systems analyst is more black and white when it comes to this.  The true business analyst is more creative and more flexible. 

The business analyst is one who can pull teams together to focus on the outcome of a project.  He or she will be good at heading up meetings to present information in an easily understood language.  The business analysis will be motivational, a driving force behind the project plan. 

Both are essential for good business.  The systems analyst may need the business analyst to determine what is needed for the code to work effectively.  The business analyst needs the systems analyst to make the code work effectively.  Working together, these two people can accomplish great things for the company.  There are certain companies who have both needs met with one person or a team of people.  It is all a matter of choice.  Trying to decide between the two may cause more headache than just hiring two people, or one who is qualified,  to get the task at hand done.(red)

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Defining a Project Scope


Defining a Project Scope

The project scope is the core of an individual project.  Without a project scope the project will just float.  Proper needs assessments and other intricate details will be overlooked.  Each project is designed to resolve issues the stakeholders are experiencing in their company.  

These well meaning individuals will dump data and information charts, lists and figures presumptuously on the desk expecting it to all make sense.  The "here's the problem, fix it" attitude can be frustrating.  There are numerous feature requirements which must be met.  It is unclear as to what to prioritize where.  Cost estimates may not be accurate.  Delivery dates are tentative.  It is enough to make someone through up their hands in desperation and say "I QUIT!".  The trained business analyst will just grin and dive in.  He or she will know what is needed is a project scope.

The project scope is the outline of the project.  The project scope is considered the itinerary of an individual project program.  The project scope is the step by step guide to determine who, what, why, when, and where.  It will be able to define to the stakeholders what they want to have done.  It will be able to list who will be doing which job.  The project scope will list why each step is critical to success of the project.  It will also address the time frame as to when the project should be completed.

The project scope will detail for the stakeholders outside resources being utilized for completion of individual tasks.  Each development team will be able to view the project scope and see what is required of them.  The project scope will also detail needs assessment and cost estimates.

Each project scope will be able to address technical constraints the stakeholders may or may not be aware of.  Within the project scope a detailed report of end user requests will also be added.  This will allow the stakeholders to understand why certain aspects of the project program are different than anticipated.

The project scope is an itinerary listing short term and long term expectations.  Short term goals will be listed allowing the stakeholders to check each milestone.  The project scope will also include a prioritized listing of essential requirements or features needed for short term and long term success of the project program.

One of the most critical reports in the project scope is the vision statement.  The vision statement will define in clear and concise wording the project scope.  The vision statement will allow the stakeholders to understand the problem and the solution needed.  The vision statement will state the user needs in clear terms.  The program features will be outlined in the vision statement.

The project scope is the "do to" list of the program.  A sort of brainstorming, or in some cases, model storming which allows all parties involved to be able to follow along.  Each department along with the stakeholders will be able to refer to the project scope throughout the completion of the project.  Without the project scope the project has no start or end point.  The project will most likely fail.(red)

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Customer Relations and the Business Analyst


Customer Relations and the Business Analyst

In today's market the customer should always come first.  This has been the bread and butter of many industries throughout the ages.  A satisfied customer is one who will keep coming back.  The customer is the one who helps the bottom line.  This is true in the field of business analysis.  It is the customer's   needs which the business analyst is fulfilling.  The business analyst should help to strengthen customer relations.  Time put into this is time well spent.  Finding the customer to be unhappy is never a good thing.  Ask any good business manager what their number one priority is and they will answer customer relations.  Sometimes it does not always show.

Many of today's corporations utilize a big part of their budget on improvements in operations.  The target is the bottom line.  What they fail to realize is this can and will drive customers away.  Targeting the needs of the customer is first and foremost in any business.  The same holds true with business analysts.

When going in to trouble shoot a system, the business analyst becomes a production manager.  If he or she does not put the needs of the customer first, the project will undoubtedly fail.  Listening to the customer to determine what is needed and desired is the start of a good relationship.  When the business analyst fails to listen the entire project could not only start on the wrong foot but end in disaster as well.  

The business analyst must encourage feedback.  He or she must understand just what the customer is wanting, even if they do not know themselves.  The customer may know what he or she wants the project to accomplish.  They may know how they want something to run.  The customer just may not know how to say it.  He or she may collect data imperative to the project program.  It is the business analyst's job to determine if the data is even relevant.  He or she is the liaison in this relationship.  He or she must have good customer relations skills.  The business analyst must speak the customer's language.

Putting the customer relationship first can be a daunting task at times.  The bottom line is critical to success on any project.  There are times the business analyst will be caught up in keeping cost down and compromise the relationship he or she has with the customer.  The customer will be much happier if you go a little over budget and keep him or her happier in other areas of the project.

Sometimes it is easier to prepare reports and allocate spending to IT to accomplish a task than it is to spend time or money developing a plan for customer satisfaction.  The price any company could pay for this is a high one.  The business analyst is no different.  Customer satisfaction means keeping them informed of progress.  Speak in a language they understand.  Consult with them when a roadblock is met or when a progress point is passed.  Either way, keeping a constant rapport with the customer ensures a satisfied client.  This can lead to repeat business.  This helps the business to grow.(red)

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